Ben Madle-Jordan

Senior DevOps Engineer

+44 77940 78032 ben@madle-jordan.co.uk LinkedIn Kent

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Professional Summary

Senior DevOps Engineer with 10+ years of experience across hybrid infrastructure, automation, and secure enterprise environments. Strong background in Ansible, GitHub Enterprise pipelines, Azure, Nutanix, Windows Server, Hyper-V, AWS, and networking. Proven ability to modernize legacy platforms, automate deployments, improve reliability, and support complex infrastructure across remote and secure sites.

Professional Experience

Microland Limited — Senior DevOps Engineer

Aug 2024 - Present | Kent, England, United Kingdom
  • Led a modernization programme using Ansible and GitHub Enterprise pipelines.
  • Automated deployments across Azure Local and AWS hybrid infrastructure for critical national infrastructure at 75+ physical sites.
  • Delivered a one-touch automated migration to Windows Server 2022, improving consistency, speed, and repeatability.
  • Developed and maintained PowerShell scripts for automation and configuration management.
  • Applied DevOps best practices to reduce manual intervention and maintain strict security standards using Infrastructure as Code (IaC).
  • Supported secure, reliable platform operations across infrastructure and automation delivery.

Microland Limited — SME - Cloud and Datacentre

Jul 2023 - Sep 2024 | Kent, England, United Kingdom
  • Managed an aging Microsoft Hyper-V hybrid environment across multiple remote sites connected via MPLS to AWS.
  • Provided full-stack operational support across build, Windows Server, cloud, WAN, embedded electronics, Cisco and HPE networking, and infrastructure services.
  • Supported migration to SD-WAN while maintaining service continuity, security, and performance.
  • Resolved issues across infrastructure layers in a secure enterprise environment.

Morson Edge — Field Service Engineer

Apr 2020 - Jul 2023 | Europe
  • Supported the introduction and operation of Hyper-V virtualisation across the secure environment.
  • Supported the transition to SD-WAN networking, improving resilience across connected sites.
  • Provided technical support across server hardware, SQL, Active Directory, networking, VPNs, printers, desktop systems, and bespoke embedded electronics.
  • Troubleshot custom bus communications and specialist electronic systems in a controlled environment.

Serco — Field Service Engineer

Jan 2015 - Mar 2020 | Europe
  • Provided 24/7 support for fully air-gapped systems in a high-control environment.
  • Delivered end-to-end support across server hardware, virtualization, SQL, Active Directory, networking, VPNs, printers, desktop systems, and bespoke embedded electronics.